Categories
Overview Note FAQs
If you can’t find what you want here, please contact us. We'd love to hear from you or your friends. Please send an email to: info@iPod-Video-Converter.net We will reply you in 24-72 hours.Please contact us again after 72 hours without response.

Other ways to contact Us
Hot tags
including *.RM, *.RMVB, *.AVI, *.WMV, *.ASF, *.MPG, *.MPEG, *.MPE, *M1V, *MPV2

Support

If you have any problem with iPod Video Converter:

    Before asking for our technical support you should browse this online help carefully. We have collected a list of Frequently Asked Question here.If your questions cannot be solved yet, please collect the following information and email us. We will respond to you as soon as possible:
  • Product Order ID
  • iPod Video ConverterĄ¯s version number
  • Windows Operating SystemĄ¯s version
  • Hardware configuration (sound card, VGA card, Image Capturing card) and their specifications
  • The warning message
  • The time and process descriptions about your troubles.

We'll try to help you as soon as possible, usually in one or two business days. If you have any comments or suggestions for the next release, please feel free to post them to us.