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If you can’t find what you want here, please contact us. We'd love to hear from you or your friends. Please send an email to: info@iPod-Video-Converter.net We will reply you in 24-72 hours.Please contact us again after 72 hours without response.

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including *.RM, *.RMVB, *.AVI, *.WMV, *.ASF, *.MPG, *.MPEG, *.MPE, *M1V, *MPV2

Note

If your questions cannot be solved yet, please collect the following information and E-mail us. We will respond you as soon as possible:

  • Product Order ID
  • ipod Video Converter's version number
  • Windows Operating System
  • Hardware configuration (sound card, VGA card, Image Capturing card) and their specifications

    Please follow below steps to attach your detailed PC config. file in your mail:
    click Start->Run, type "msinfo32" in Run window to open "System Information" window, then click "File"->"Export" to save your system info as a .txt file and then attach it to us.


  • The time and process descriptions about your troubles.
  • The warning message(a screenshot is strongly recommended).

    Note : Please give a detailed time and process descriptions about your troubles and the error message (Please be more specific than "the product does not work.")